Last Updated: July 6, 2026
By accessing this site, requesting a technology audit, or initiating a development workshop, you agree to comply with and be bound by these Terms of Service. If you do not agree, please do not use our services or submit forms.
Sultralabs provides custom software engineering, generative AI integration, database design, and cloud migration services. The specific scope, timeline, deliverables, and team size are governed by a mutually signed Master Services Agreement (MSA) and Statement of Work (SOW).
We guarantee 100% IP transfer to our clients. Upon final payment settlement of all project invoices, all custom code repositories, design wireframes, database configurations, and documentation developed for your project are transferred to your organization.
Sultralabs retains ownership of its pre-existing library frameworks, generic helper scripts, and base system architectures utilized during development, granting you a perpetual, royalty-free license to use them.
For agile development contracts, we invoice on a Time & Materials basis at the completion of each 2-week sprint cycle. Fixed-price discovery sprints require a 50% deposit before work begins, with the remaining balance due upon delivery of blueprints.
Invoices are payable net 15 days from the date of invoice. Late payments may result in the temporary suspension of development access or database hosting feeds.
We protect your business ideas and technical secrets. We execute mutual Non-Disclosure Agreements (NDAs) before discussing any system architectures. Our engineers operate segregated codebases, protecting your private files and intellectual assets.
Sultralabs is not liable for indirect, incidental, or consequential damages (including lost profits or server data loss) arising from software deployments. Our maximum liability under any statement of work is capped at the total amount paid by the client for that specific SOW.
These terms are governed by the laws of the State of North Carolina, USA, without regard to conflict of law principles. Any legal disputes shall be settled in the state courts of Charlotte, NC.